Meet the CGT team
Steven W Arntzen
President & CEO
“There are no secrets to SUCCESS. It is the result of PREPARATION, HARD WORK, and LEARNING from FAILURE!”
-- colin powell
.....My parents taught me to have a strong work ethic very early in life.
My parents taught me to have a strong work ethic very early in life. In high school I worked at one of the few corporate owned McDonald’s in the country and I learned a great deal about the values and importance of training and consistency. My career began after I graduated with High Honors from the University of Montana in 1977. I immediately accepted a job as manager of a local pizza restaurant. Within three years, I was named the president of that same restaurant chain.
My interests changed to gaming in 1985, when Montana first legalized limited video gaming machines in bars. Soon afterwards, I opened a retail gaming establishment, then sold it within two years to start a video gaming machine route operation in 1989. In the past 32 years that operation has grown into what it is today, with 8,500 VGM’s operating in nearly 1,000 establishments throughout Montana and Nevada. In 2008 a new division of the company was started. It was named Grand Vision Gaming and it manufactured video gaming machines for sale. Today nearly 10,000 GVG devices are operating in Montana, South Dakota, Louisiana, and West Virginia as a result. There have been plenty of failures along the way, but hard work and learning how not to make the same mistake twice, have paved theway for success
Heidi Schmalz
Managing Director & CFO
“It’s okay to admit what you don’t know. It’s okay to ask for help. And it’s more than okay to listen to the people you lead – in fact, it’s essential”
-- Mary Barra (CEO , General Motors)
.....It was very early on that I made the decision to get right to work after completing high school.
It was very early on that I made the decision to get right to work after completing high school. Like most kids that age, I wasn’t quite sure what direction my career might take, but I wasn’t going to waste time mulling over it. I quickly found myself with an opportunity to become a bookkeeper and I soon enrolled in night school to learn more advanced accounting skills. I have been at the front of designing and creating the accounting department for Century Gaming Technologies since its inception in 1989.Through numerous acquisitions and strong, consistent organic growth, my goal for this area has always been the same; to remain as efficient as possible while never sacrificing accuracy and integrity.
As the company’s CFO, I am proud to say that every financial report is produced on schedule and in accordance with strict standards. In my dual role over the past several years, I am also the company’s managing director. In this role, I tend to let my managers do what they do best, while being supportive from more of a leadership standpoint. If I don’t know something, I am not afraid to ask and listen to their thoughts. They nearly always steer me in the right direction.
Dwayne Anderson
Director of operations
“The function of leadership is to produce more leaders, not more followers.”
-- Ralph Nader
.....Before getting into the gaming industry, I worked for 21 years in the beverage industry.
Before getting into the gaming industry, I worked for 21 years in the beverage industry. It was a huge life decision to change careers and it couldn’t have turned out to be any better.
Still after 24 years in the gaming industry, I strive every day to work with our team to develop those strong relationships with our customers so they trust in CGT to make the right decisions for them to make them as successful as possible. The amazing products and outstanding customer service provided by CGT are a key component of that success.
After all, without our customers, there is no CGT.
Brian Duvall
Director of Corporate Development
“If you quit once, it becomes a habit. Never quit” -- Michael Jordan .....As the quote implies, quitting is not an option. Sports instills that in everyone, and the great ones become champions. As the quote implies, quitting is not an option. Sports instills that in everyone, and the great ones become champions. I have always believed the same goes for business as well. After working in the gaming industry for 20 years, I was asked to join the winning team at Century in 2021. While at Century I have had the luxury to work with many talented people and interact with the great customers we support. I look forward to seeing continued great products that are to be released and interacting with great new customers!
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Carl Parker
Director of Purchasing
“Your Talent determines what you can do. Your motivation determines how much you are willing to do. Your Attitude Determines How Well You Do It.” -- Lou Holtz .....Before starting in the gaming industry, I worked 19 years in the auto parts industry starting out part time while in high school, Before starting in the gaming industry, I worked 19 years in the auto parts industry starting out part time while in high school, working my way up from a counter person to a store manager and a factory sales representative. I enjoyed working with customers very much but my passion was dealing with vendors, purchasing products, and having the ability to make the very best deal possible. I had the chance to change my direction slightly and move to the gaming industry. I have worked in the gaming industry for 23 years starting at Summit Gaming as the parts & purchasing manager and then also adding service manager to my duties. I stayed with this same group through various buyouts and transitions eventually ending at Amusement Services. I then had the opportunity to join the Century team which has been the best move I have made and makes me wonder why I did not pursue this sooner. The people that make up this amazing team are the best in the industry. I enjoy the interaction I have with all departments within Century. The support from the management and the integrity of this company from top to bottom makes Century successful. Away from work I enjoy family time and my hobbies include Team Roping and working on hot rods.
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Jay Sparr
Service Manager - Montana
“I have no special talent. I am only passionately curious.” -- Albert Einstein .....I’ve always enjoyed knowing how things work which led me to my current position, the service manager of CGT. I’ve always enjoyed knowing how things work which led me to my current position, the service manager of CGT. After a 2-year high school electronics course, I decided to take a 2-year trade school in electronics. After graduating this course in 1984, I started a job with a small company repairing video games and gambling machines. Through the years this small company was acquired several times, growing with each sale. With the current ownership and employees, this is by far the best company of all the one’s I’ve worked for. They go above and beyond taking care of their customers and employees which is a rare commodity these days. This can only happen with team players and integrity. Century is constantly innovating and testing new products of which I get to be part of. I consider myself fortunate as I get to interact with a wide variety of people. From engineers, programmers, casino owners and attendants, to all the employees at Century.
Read More CloseService center managers
Our service managers are the best in the industry and are an integral part of our team and are here to help. To reach a specific service manager please visit the contact form.
Butch Hall
Billings Service Center
Blair Collette
Butte & Bozeman Service Center
“A river cuts through a rock, not because of its power, but because of its persistence.” -- James N. Watkins .....Prior to joining CGT, I spent many years in the Bar/Casino industry as an attendant and neighborhood bartender. Prior to joining CGT, I spent many years in the Bar/Casino industry as an attendant and neighborhood bartender. Growing up on the Hi-line, farming and ranching was my life style until I discovered Central Montana and fell in love with the mountains. From there, I was presented a wonderful opportunity to join the Century Gaming Family in 2012. Since then, I have watched the company continue to grow and adapt to the changing times and technological advances. I enjoy everyone I work with and look forward to growing even larger and forming long lasting friendships and taking on future challenges.
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Frank Razote
Great Falls & Shelby Service Center
.....I have lived in Montana for the past 15 years and love it here.
I have lived in Montana for the past 15 years and love it here. Before working in the gaming industry, I worked in the restaurant business for 26 years throughout Washington, Utah, and Montana. After settling in Montana for the past 15 years I started working with Century Gaming and have been with the company for the past 9 ½ years.
In my free time I enjoy golfing, grilling, watching the Dallas Cowboys and spending quality time with my wife of 29 years, my son, 25 and daughter, 22.
Todd Waterman
Helena Service Center
“The only thing that separates successful people from those that aren’t is the willingness to work very, very hard” -- Unknown .....I have been in the Gaming Industry for 37 years and am third generation born and raised in Helena. I have been in the Gaming Industry for 37 years and am third generation born and raised in Helena. I earned an Associate of Applied Science Degree in Industrial Electronics from Helena College of Technology in 1985 and was quickly hired as an Electronic Technician for Harry’s Music in Shelby, Montana. In 1986 I accepted a technician position in Helena with Capital Music and would later become a Route Collector as well. When the Company was purchased by Northern Vending but remained Capital Music, I was promoted to Assistant Manager and continued that role when Century Gaming purchased the business from Northern Vending in 2006. In 2017 I was appointed to my current position as manager of the Helena Century Gaming office. Outside of work I am an avid golfer and enjoy the time I spend with my wife and two sons.
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Keith Davey
Kalispell Service Center
“The difference between ordinary and extraordinary is that little extra.” -- Jimmy Johnson .....Before joining CGT, I worked at our multi-generational family business in Kalispell, Davey’s Used Cars. Before joining CGT, I worked at our multi-generational family business in Kalispell, Davey’s Used Cars. I started as a Service/Route technician for a Montana gaming company in 2004 and when CGT acquired that company in 2007, I was promoted to the Service Center Manager of our Kalispell team. I have had the opportunity to partner with owners in the Flathead Valley to create some of the finest gaming experiences in the state of Montana. It is always exciting to see new games and systems CGT develops for our customers. My favorite part of this industry is the relationships with the owners and employees of locations that turn into friendships.
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Tom Guschausky
Missoula Service Center
“Choose a job that you love, and you’ll never work a day in your life” ”
-- Confucius
.....I started in the industry with Collins Games of Montana in 2005 while attending the University of Montana.
I started in the industry with Collins Games of Montana in 2005 while attending the University of Montana. Like many of us, I began working nights and weekends. It didn’t take long for me to realize that it could be a great lifelong career. I loved learning new things all the time, getting to travel all over Montana, and meeting so many amazing people.
In 2019 I joined CGT and was amazed at how streamlined everything was for a bigger company. You could tell it was because of how great the employees are here. Everyone is willing to help, and work hard to get the job done. The crew in Missoula and around the state of Montana are some of the best in the business. I really do love my job and the career I’ve chosen, and that’s why I never “work” a day in my life!
How it started
Originally doing business under the name Century Gaming Inc., the original Montana operations were established as a result of the merger of Century Amusement Inc. with Gaming Consultants Inc. in the year 2000. The original companies had been operating gaming machines across the state since the legalization of gambling in Montana in 1986.
In the latter part of 2001, the company purchased the Montana route operations of Las Vegas based Anchor Gaming, bringing the number of games in operation up to approximately 1,700. For the next several years, Century Gaming Inc. grew steadily, becoming a market leader in Montana gaming operations. In June of 2004, Century ventured outside of Montana to purchase United Coin Machine Co., a 7,000+ gaming machine vendor and route operator to bars, taverns, small casinos and convenience stores throughout Nevada.
Century Gaming and United Coin are now Century Gaming Technologies, a unifying name representing a shift in focus to bring the latest in technological advancements to the gaming market in both states. As Montana’s largest route operator and the first and only provider of a state certified Tier 1 reporting system, Century Gaming Technologies delivers much more than just gaming machines. We provide the support, the knowledge and the equipment to keep our partner locations at the very forefront of emerging gaming technologies. By ensuring your success, we continue ours, living up to our motto as Your True Gaming Partner!